.support-hero-card{position:relative;background-color:var(--bs-body-bg);background-image:radial-gradient(circle at 92% -8%,rgba(255,193,7,.2),transparent 30%),radial-gradient(circle at 84% 8%,rgba(245,158,11,.12),transparent 26%)}.support-drop-overlay{position:absolute;inset:0;display:flex;align-items:center;justify-content:center;background:#0f172a1f;border:2px dashed rgba(255,193,7,.8)}.support-drop-overlay-inner{padding:.75rem 1rem;border-radius:999px;background:#fffffff5;color:#1e293b}.support-attachment-preview{display:flex;align-items:center;gap:.75rem;background:#f8fafc;padding:.75rem;border:1px solid rgba(15,23,42,.08)}.support-attachment-thumb{width:56px;height:56px;object-fit:cover;border-radius:.75rem;flex:0 0 auto}.support-message-block{background:#f8fafc;padding:1rem}.support-message-user{background:#fff9e6}.support-message-image{width:100%;max-width:460px;max-height:360px;object-fit:cover;border:1px solid var(--support-line)}.support-scroll-anchor{scroll-margin-top:92px}.status-dot{width:8px;height:8px;box-shadow:0 0 0 3px rgba(var(--bs-success-rgb),.18);animation:support-pulse 2.8s infinite}@keyframes support-pulse{0%,to{box-shadow:0 0 0 3px rgba(var(--bs-success-rgb),.18)}50%{box-shadow:0 0 0 5px rgba(var(--bs-success-rgb),.04)}}