As Vocafy is in active development during our Early Access phase, your direct feedback and bug reports are invaluable for improving the platform.
How to report a bug effectively
When reporting unexpected behavior at /support, including a few key details helps us fix the problem much faster:
- What happened vs. What you expected: Briefly explain the steps you took right before the issue occurred.
- Screenshots: Attach a screenshot or screen recording (PNG, JPEG, WEBP up to 8 MB) showing the error message or display glitch.
- Automatic Device Context: To save you time, Vocafy automatically attaches your browser and operating system version to the ticket so our engineers can diagnose the issue immediately.
Feature suggestions & new content requests
Have an idea for a new practice workout, a specific story topic, or a language pairing you would love to see? Submit a ticket with the subject "Feature Idea" or "Content Request" — our product team reviews every learner suggestion.