Dealing With Disagreements
Explore everyday disagreements and practice clear, respectful ways to listen, explain concerns, and find solutions together.
Preview
Questions with solutions-
1. सही उत्तर चुनें।
Which reply gives Maya space to finish explaining?
Maya: I'm upset about what happened yesterday. I haven't explained the whole problem yet.
- Wait, I need to explain my side first.
- Go ahead. I'm listening.
- I already know what you're going to say.
Maya still has something to say.
Show solution
- Go ahead. I'm listening.
Giving someone time to finish can help you understand the problem before you respond.
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2. सही उत्तर चुनें।
Which reply takes responsibility and offers help?
You accidentally spill water on your friend's notebook. Your friend says, "Now the pages are wet!"
- I'm sorry I spilled the water. I'll help dry the pages.
- I'm sorry you put your notebook so close to my glass.
- It's only water. Your notebook should be fine.
Notice who caused the spill.
Show solution
- I'm sorry I spilled the water. I'll help dry the pages.
A helpful apology names your action and includes a practical way to help.
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3. खाली जगह भरें।
You want the music quieter, not stopped.
Roommate: I'd like to keep listening.
You: It's too loud for me to sleep. Could you ___ the music?- turn off
- turn up
- turn down
Your roommate can still listen at a lower volume.
Show solution
Roommate: I'd like to keep listening.
You: It's too loud for me to sleep. Could you turn down the music?A specific request gives the other person a clear way to solve the problem.
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4. शब्दों को सही क्रम में रखें।
Your roommate returned your coat wet. You want to describe your feelings without criticizing their character.
- comes back
- upset
- when my coat
- I feel
- wet.
Start with your feeling, then describe what causes it.
Show solution
I feel upset when my coat comes back wet.
“I feel” keeps the focus on your experience instead of calling the other person careless.
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5. सही उत्तर चुनें।
Which reply asks for a clear meeting time instead of making a guess?
Lee: Let's meet after lunch.
- Then I'll see you at noon.
- What time do you mean by “after lunch”?
- Great, I'll arrive whenever I finish eating.
People may eat lunch at different times.
Show solution
- What time do you mean by “after lunch”?
Checking an unclear detail early can prevent a disagreement later.
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6. सही उत्तर चुनें।
Which reply focuses on fixing the specific problem?
Sam: One name is missing from your report. You're hopeless at this!
- You're hopeless at checking reports, too.
- If you think that, I won't discuss the report.
- Which name is missing? I'll add it.
Separate the missing information from the personal criticism.
Show solution
- Which name is missing? I'll add it.
You can address a real mistake without joining an exchange of insults.
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7. खाली जगहें भरें।
Avery: I'd rather wash the dishes than dry them.
You: Drying is fine with me. How about this: you ___ the dishes, and I'll ___ them.- dry
- wash
Each person can do the job they prefer.
Show solution
Avery: I'd rather wash the dishes than dry them.
You: Drying is fine with me. How about this: you wash the dishes, and I'll dry them.Sharing work does not always mean doing identical jobs. Different preferences can make an agreement easier.
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8. सही उत्तर चुनें।
You cannot remember who borrowed your charger. Which reply avoids treating a guess as a fact?
Eli: I didn't borrow it.
- I'm not sure who has it. Let's look for it before blaming anyone.
- You must have it because I can't find it.
- If you didn't borrow it, then Kim definitely did.
Not finding something does not prove who took it.
Show solution
- I'm not sure who has it. Let's look for it before blaming anyone.
“I'm not sure” makes your uncertainty clear and leaves room to check what happened.
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9. खाली जगह भरें।
You want to give a clear, polite refusal.
Pat: Can I borrow your bike tomorrow?
You: I need it myself, so I ___. You could ask Robin.- don't mind lending it to you
- can't lend it to you
- would be happy to lend it to you
Your answer needs to say that the bike is not available.
Show solution
Pat: Can I borrow your bike tomorrow?
You: I need it myself, so I can't lend it to you. You could ask Robin.A polite refusal can be clear. Suggesting another person is helpful, but it does not change your answer.
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10. सही उत्तर चुनें।
How does Ben's suggestion deal with Ana's concern?
Ana: I want to see everyone, but it might rain. We should cancel the picnic.
Ben: Could we book the covered area at the park?- It moves the picnic to a day when no rain is expected.
- It cancels the picnic without changing the place.
- It offers shelter without canceling the picnic.
Ana wants to see everyone, but she does not want rain to spoil the picnic.
Show solution
- It offers shelter without canceling the picnic.
Looking at the concern behind a suggestion can reveal another way to meet the same need.
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11. शब्दों को सही क्रम में रखें।
Voices are getting louder. You want to pause now and return to the discussion in ten minutes.
- in ten minutes.
- and then
- Let's take a short break
- talk again
The break comes first, and the discussion continues afterward.
Show solution
Let's take a short break and then talk again in ten minutes.
Giving a return time shows that a break is not a way to avoid the conversation.
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12. सही उत्तर चुनें।
Which reply recognizes Rae's feelings without saying you meant to hurt her?
Rae: Your joke embarrassed me in front of the team.
- If I didn't mean to hurt you, you shouldn't be upset.
- I didn't mean to hurt you, but I can see why that upset you.
- You're right. I said it because I wanted to embarrass you.
What you intended and how someone felt can be different.
Show solution
- I didn't mean to hurt you, but I can see why that upset you.
You can recognize the effect of your words even when that effect was not your intention.
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13. खाली जगह भरें।
You want the group to consider costs beyond the purchase price.
Nina: Let's buy the cheapest printer.
You: Repairs can cost a lot, too. Before we decide, let's ___.- compare prices and possible repair costs
- compare prices but ignore repair costs
- buy the lowest-priced one without checking repair costs
Think about what the group may pay after buying the printer.
Show solution
Nina: Let's buy the cheapest printer.
You: Repairs can cost a lot, too. Before we decide, let's compare prices and possible repair costs.Agreeing on what to compare can turn a disagreement into a shared decision.
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14. सही उत्तर चुनें।
Which reply keeps the shared goal and respects Luis's limit?
Luis: I agree we need more practice, but I can't stay late on Fridays.
- Good, let's add Friday evening practice.
- So you think we already practice enough.
- Could we add practice on another day instead?
Luis supports more practice, but not at the proposed time.
Show solution
- Could we add practice on another day instead?
Disagreeing with one part of a plan does not mean rejecting its goal.
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15. सही उत्तर चुनें।
What caused the misunderstanding?
Dana: When you said “It's fine,” I thought you agreed to switch shifts.
Alex: I meant I understood your problem. I still can't work Saturday.- Alex changed an earlier promise to work Saturday.
- Dana took a sign of understanding as agreement.
- Dana thought Alex was the one asking to switch shifts.
Notice the different meanings they gave to “It's fine.”
Show solution
- Dana took a sign of understanding as agreement.
A clear answer such as “I understand, but I can't switch shifts” separates understanding from agreement.