Support

Waar kunnen we je vandaag mee helpen?

FAQ

Getting Started

Everything you need to start learning — from choosing a language to your first lesson.

How do I set up my target language, starting level, and learning goals?

Can I learn multiple languages at the same time?

What should I do in my first session?

How do daily goals work and how do I build a consistent habit?

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Account & Login

Signing in, updating your details, and managing your account.

How do I sign up for Vocafy?

How do I log into my account?

What is the "Continue with email code" option?

I forgot my password. What should I do?

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Technical Issues

Troubleshooting the most common technical hiccups.

Why is audio or pronunciation not playing?

Why cannot Vocafy access my microphone for pronunciation practice?

What keyboard shortcuts can I use during practice sessions?

How do I install Vocafy as an app on my iPhone, Android, or computer (PWA)?

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Privacy & Data

How we handle your data, protect your account, and give you full control over your privacy.

Who can see my profile, activity, and learning statistics?

How does Vocafy protect my personal data and account security?

How do I customize what emails and notifications I receive?

How do I permanently delete my account and personal data?

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How the Learning Method Works

How Vocafy's word-memory system tracks what you actually know.

How does Vocafy schedule my practice reviews?

What is the difference between recognizing a word and actively recalling it?

What do word statuses like "Learning" and "Known" mean?

What practice workout modes are available?

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Languages & Content

What Vocafy covers today, and how to explore, import, and create content.

What types of learning materials are available on Vocafy?

How does the interactive word reader work in Stories, Songs, and Videos?

How do I create my own vocabulary sets (Manual vs. AI Generation)?

How do AI Language Tutors help me practice conversation?

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Niet gevonden wat je zocht?

Stuur ons hieronder een bericht en ons team neemt contact met je op.

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Gegevensprivacy

Lees hoe we je persoonsgegevens beschermen en je privacy respecteren.

Privacybeleid

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Support

FAQ

Getting Started

Account & Login

Technical Issues

Privacy & Data

How the Learning Method Works

Languages & Content

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