面试应聘者
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2026年10月20日
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可能要等一会儿。期间可以先逛逛这个词汇集的其他内容哦。
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边听边复习
至少添加 2 张 Voca 卡片，解锁边听边复习并进行音频练习吧。
面试官使用自然的表达，了解应聘者的经验、决策和判断力。一位面试官与 Jordan 讨论一个销售岗位，并围绕真实案例提出公正的追问。问题从过去的行动和结果，逐步转向新工作中可能遇到的情境。
Voca 词卡
1.
what drew you to this role
这个职位的什么地方吸引了您？
Jordan, what drew you to this role on our sales team?
乔丹，我们销售团队的这个职位有什么地方吸引了您？
'What drew you to' 听起来比 'Why did you apply?' 更开放。
2.
walk me through your experience
请详细介绍一下您的工作经历。
Next, walk me through your experience at the clothing store.
接下来，请详细介绍一下您在那家服装店的工作经历。
'Walk me through' 是在请求清晰的步骤说明，而不只是一个简短的列表。
3.
what were your main responsibilities
您主要负责哪些工作？
At that store, what were your main responsibilities?
您在那家店主要负责哪些工作？
'Main responsibilities' 问的是日常职责，而不只是某个成功的项目。
4.
what skills would you bring to this role
您有哪些技能可以运用到这个职位上？
From that job, what skills would you bring to this role?
您在那份工作中掌握了哪些技能，可以运用到这个职位上？
5.
could you give me a specific example
能请您举一个具体的例子吗？
About helping customers, could you give me a specific example?
关于帮助顾客这方面，能请您举一个具体的例子吗？
'Could you' 比直接命令的语气更委婉。
6.
what was your role in that
您在其中承担了什么职责？
When your team helped that customer, what was your role in that?
你们团队帮助那位顾客时，您在其中承担了什么职责？
'Your role' 侧重于候选人自身的贡献，而非整个团队的工作。
7.
what steps did you take
您采取了哪些措施？
With that unhappy customer, what steps did you take?
面对那位不满意的顾客，您采取了哪些措施？
'Steps' 通常要求按时间顺序作答。
8.
what was the outcome
结果如何？
After you offered the customer a refund, what was the outcome?
您提出给那位顾客退款后，结果如何？
'Outcome' 侧重于最终结果，而非过程。
9.
how did you measure success
您是如何衡量成效的？
For your team's customer service, how did you measure success?
您是如何衡量团队在顾客服务方面的成效的？
'Measure success' 可以指用数字或其他明确的进展迹象来衡量成功。
10.
tell me about a difficult decision
请谈谈您做过的一个艰难决定。
Next, tell me about a difficult decision you made at the store.
接下来，请谈谈您在那家店工作时做过的一个艰难决定。
'Tell me about' 通常是在请对方讲述一个真实的过往事例，而不是发表一般性的看法。
11.
what options did you consider
您考虑过哪些方案？
Before changing the store's hours, what options did you consider?
在调整店铺营业时间之前，您考虑过哪些方案？
12.
what led you to that decision
您为什么会做出那个决定？
About opening earlier, what led you to that decision?
您为什么会决定提前开门营业？
'What led you to' 用于询问做出决定的理由，并不暗示这个决定是错误的。
13.
tell me about a time you disagreed with a coworker
请谈谈您与同事意见不一致的一次经历。
Jordan, tell me about a time you disagreed with a coworker about store hours.
乔丹，请谈谈您与同事在店铺营业时间上意见不一致的一次经历。
对人表示不同意时用 'disagree with'，对某个问题有不同意见时用 'disagree about'。
14.
how did you handle that situation
您是如何处理那种情况的？
When your coworker opposed opening earlier, how did you handle that situation?
当同事反对提前开门营业时，您是如何处理的？
'Handle' 侧重于一个人的应对方式，而不仅仅是最终结果。
15.
how did you respond to the feedback
您是如何回应那些反馈意见的？
After your manager questioned the new hours, how did you respond to the feedback?
经理对新的营业时间提出质疑后，您是如何回应的？
要说 'some feedback' 或 'a piece of feedback'，不要说 'a feedback'。
16.
what would you do differently
如果再来一次，您会做出哪些调整？
Looking back at that change, what would you do differently?
现在回头看那次调整，如果再来一次，您会有哪些不同的做法？
'What would you do differently' 引导人们进行反思，而不预设原先的选择是个错误。
17.
how did you set priorities
您是如何安排事情的轻重缓急的？
During the busy holiday season, how did you set priorities?
在繁忙的节假日期间，您是如何安排各项工作的轻重缓急的？
要用 'set priorities'，不要用 'make priorities'。
18.
what did you do when plans changed
计划有变时，您是怎么应对的？
When two coworkers called in sick, what did you do when plans changed?
两位同事打电话请了病假，打乱了原来的安排，您当时是怎么应对的？
19.
how would you handle a similar situation here
如果在我们这里遇到类似情况，您会如何处理？
If our store were short on staff, how would you handle a similar situation here?
如果我们店里人手不足，您会如何应对这种情况？
20.
what support would you need
您需要哪些支持？
During your first month here, what support would you need?
入职后的第一个月，您需要哪些支持？
'Support' 可以包括培训、工具或来自同事的帮助。
21.
what would you focus on first
您会优先关注哪些方面？
As our new sales lead, what would you focus on first?
作为我们新任的销售主管，您会优先关注哪些方面？
'First' 要求先确定一个重点，而不是制定完整的长期计划。
22.
is there anything you'd like to add
您还有什么想补充的吗？
Before we finish, is there anything you'd like to add about your experience?
结束之前，关于您的工作经历，您还有什么想补充的吗？
23.
what questions do you have for us
您有什么问题想问我们吗？
Jordan, what questions do you have for us about the store?
乔丹，关于我们店，您有什么问题想问我们吗？
'Us' 可以指代公司，即使只有一位面试官在说话。