Booking a Room
Discover room types, hotel services, and booking rules through short notes and travel situations.
Preview
Questions with solutions-
1. Escolhe a resposta correta.
Which room is for one guest?
Willow Inn: Single room — one guest. Double room — two guests. Family room — four guests.
- The single room
- The double room
- The family room
Look at the number of guests for each room.
Show solution
- The single room
Room names often tell you how many guests a room is for.
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2. Escolhe a resposta correta.
Two friends want separate beds. Which room fits their needs?
Fern Hotel: Single room — one small bed. Twin room — two separate beds. Double room — one large bed.
- A double room
- A twin room
- A single room
Each friend needs a bed.
Show solution
- A twin room
A twin room has separate beds. A double room usually has one large bed.
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3. Escolhe a resposta correta.
Which meal comes with the room?
At Clover Lodge, breakfast is included in the room price. Lunch and dinner cost extra.
- Lunch
- Dinner
- Breakfast
Look for the meal that does not cost extra.
Show solution
- Breakfast
“Included” means you do not pay extra for it.
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4. Escolhe a resposta correta.
Who else uses your bathroom?
Your room at Maple Guesthouse shares a bathroom with the room next door.
- The guests in the room next door
- All the guests in the guesthouse
- No other guests
The note names one other room.
Show solution
- The guests in the room next door
A shared bathroom has other users. A private bathroom is just for the guests in your room.
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5. Escolhe a resposta correta.
Where can you use free Wi-Fi?
Brook Inn offers free Wi-Fi in the guest lounge only.
- In every guest room
- In the guest lounge
- Throughout the hotel
“Only” limits the service to one place.
Show solution
- In the guest lounge
A guest lounge is a shared space where guests can sit and relax.
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6. Escolhe a resposta correta.
What is the latest time you can leave your room?
Pine House: Breakfast is from 7 to 9 a.m. Check-out is by 11 a.m. Check-in starts at 3 p.m.
- 9 a.m.
- 3 p.m.
- 11 a.m.
Check-in is for arriving; check-out is for leaving.
Show solution
- 11 a.m.
“By 11 a.m.” means 11 a.m. is the latest time, not the starting time.
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7. Escolhe a resposta correta.
You cannot use stairs. Which room can you reach?
Rose Lodge has no elevator. The garden room is on the ground floor. The balcony room is upstairs. The top-floor room is above the balcony room.
- The garden room
- The balcony room
- The top-floor room
Look for the room at ground level.
Show solution
- The garden room
An elevator lets guests travel between floors without using stairs.
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8. Escolhe a resposta correta.
How many nights do you need to book?
You arrive at Elm Hotel on Monday afternoon and leave on Thursday morning.
- Two nights
- Three nights
- Four nights
Count the nights you sleep at the hotel, not the day you leave.
Show solution
- Three nights
Hotels count nights, not every calendar day of your visit.
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9. Escolhe a resposta correta.
To use the hotel's shuttle bus, what must you do before you arrive?
Meadow House offers a free shuttle bus from the train station. Guests must book a seat on the bus before they arrive.
- Buy a bus ticket at the station.
- Pay the driver in advance.
- Reserve a seat on the bus.
The bus is free, but you don't automatically get a seat.
Show solution
- Reserve a seat on the bus.
Even a free hotel service may need a booking.
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10. Escolhe a resposta correta.
You arrive at 9 p.m. Where will your key be?
At Birch Inn, the front desk closes at 8 p.m. For later arrivals, staff members leave the room key in a locked box beside the entrance and send guests the code.
- In the locked box beside the entrance
- At the open front desk
- Inside your unlocked room
Your arrival is after the front desk closes.
Show solution
- In the locked box beside the entrance
A key box lets you pick up your key when the front desk is closed.
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11. Escolhe a resposta correta.
You book three nights. What do you pay when you make the booking?
Hazel Hotel: Pay for the first night when you book. Pay for the other nights when you arrive.
- The price of all three nights
- The price of one night
- Nothing
The hotel splits the payment into two parts.
Show solution
- The price of one night
This first payment is a deposit: money you pay before your stay.
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12. Escolhe a resposta correta.
You cancel at 8 p.m. on Thursday. What must you pay?
Your booking at Ivy Lodge has free cancellation until 6 p.m. on Thursday. After that, the cancellation fee is the price of one night.
- Nothing
- The price of the whole stay
- The price of one night
Compare the cancellation time with the free cancellation deadline.
Show solution
- The price of one night
Free cancellation has a time limit, so canceling later can cost money.
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13. Escolhe a resposta correta.
Which two-night stay can you book?
At Willow Corner, rooms are available on Saturday and Sunday night. There are no rooms available on Friday or Monday night.
- Arrive Saturday and leave Monday.
- Arrive Friday and leave Sunday.
- Arrive Sunday and leave Tuesday.
Both nights of your stay must be available.
Show solution
- Arrive Saturday and leave Monday.
You leave on Monday morning, so you do not need a room for Monday night.
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14. Escolhe a resposta correta.
You stay for two nights and park your car both nights. What is the total cost?
At Cedar Lane Inn, a room costs $60 per night. Parking costs an extra $10 per night. There are no other fees.
- $120
- $140
- $130
Include the room and parking for each night.
Show solution
- $140
Two nights cost $120 for the room and $20 for parking. Parking is charged per night, so you pay for it twice.
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15. Escolhe a resposta correta.
You have a dog and need a room for just one night. Which hotel meets both needs?
Hill House welcomes dogs but has a minimum stay of two nights. Oak House allows one-night stays but does not allow pets. Lake House welcomes dogs and allows one-night stays.
- Hill House
- Oak House
- Lake House
Check both the pet rule and the length of stay.
Show solution
- Lake House
“Minimum stay” means the smallest number of nights you can book.