Vocafy - Aprendizagem eficaz de idiomas Vocafy - Aprendizagem eficaz de idiomas
Help Center

What can we help
you with?

Browse documentation, find answers to common questions, or reach our support team directly.

⌘K
Popular:  Spaced Repetition AI Tutor Import CSV CEFR levels Billing & Plans Reset progress

FAQ

Getting Started

Everything you need to start learning — from choosing a language to your first lesson.

How do I set up my target language, starting level, and learning goals?
Can I learn multiple languages at the same time?
What should I do in my first session?
How do daily goals work and how do I build a consistent habit?
Ver tudo

Account & Login

Signing in, updating your details, and managing your account.

How do I sign up for Vocafy?
How do I log into my account?
What is the "Continue with email code" option?
I forgot my password. What should I do?
Ver tudo

Technical Issues

Troubleshooting the most common technical hiccups.

Why is audio or pronunciation not playing?
Why cannot Vocafy access my microphone for pronunciation practice?
What keyboard shortcuts can I use during practice sessions?
How do I install Vocafy as an app on my iPhone, Android, or computer (PWA)?
Ver tudo

Privacy & Data

How we handle your data, protect your account, and give you full control over your privacy.

Who can see my profile, activity, and learning statistics?
How does Vocafy protect my personal data and account security?
How do I customize what emails and notifications I receive?
How do I permanently delete my account and personal data?
Ver tudo

How the Learning Method Works

How Vocafy's word-memory system tracks what you actually know.

How does Vocafy schedule my practice reviews?
What is the difference between recognizing a word and actively recalling it?
What do word statuses like "Learning" and "Known" mean?
What practice workout modes are available?
Ver tudo

Languages & Content

What Vocafy covers today, and how to explore, import, and create content.

What types of learning materials are available on Vocafy?
How does the interactive word reader work in Stories, Songs, and Videos?
How do I create my own vocabulary sets (Manual vs. AI Generation)?
How do AI Language Tutors help me practice conversation?
Ver tudo

Guides & Tutorials

Kató Lomb: A Intérprete Poliglota que Revolucionou a Aprendizagem de Línguas
Blog 4 min read

Kató Lomb: A Intérprete Poliglota que Revolucionou a Aprendizagem de Línguas

Considerada «sem talento para línguas» pelos professores, Kató Lomb viria a tornar-se uma das maiores poliglotas da hist

Best Practices & Pro Tips

Pro Tip
Review newly added words within 24 hours for 2x retention
The first 24 hours are critical for cementing new vocabulary before the first forgetting curve drop.
Habit
Aim for 10-15 minute daily sessions instead of weekend marathons
Consistent daily exposure outperforms irregular study blocks every time.

More Resources

Learning Podcast
Listen to our educational podcasts and improve your language skills on the go with native speakers.
Learning Blog
Deep dives into language acquisition science, spaced repetition research, and learner success stories.

General Questions?

Have a non-technical question or partnership inquiry?

Report a Concern

Spotted something that violates our Acceptable Use Policy?

Data Privacy

Learn how we protect your personal data and respect your privacy.

Still can't find what you're looking for?
Have a specific question or issue? Get in touch with our team — we usually reply within 24 hours.
Open support chat
Não utilizamos cookies de publicidade de terceiros nem píxeis de rastreio entre sites.
Utilizamos cookies e tecnologias semelhantes para manter a app a funcionar corretamente, analisar o desempenho e melhorar a tua experiência.
Podes gerir as tuas preferências a qualquer momento.

Que bom ver-te de novo!

Inicia sessão para continuar

Esqueceste-te da palavra-passe?
Ainda não tens uma conta? Criar conta